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In April 2008 Issue
Tech Support at its Best
KILROY Was Here
Well, It's Not Exactly Rocket Science
Great Day in the Morning
Stand Up to Stand Out
Out of the Mouths of Babes

TECH SUPPORT AT ITS BEST!

 
How many times have you resorted to calling a tech support person on your PC, laptop, printer, etc?
 
Have you ever had Q&A sessions like this:
 
Customer:  I have problems printing in red... 
Tech support: 
 Do you have a color printer? 
Customer: 
 Aaaah....................thank you!  
 
Tech support:  What's on your monitor now, ma'am? 
Customer: 
  A teddy bear my boyfriend bought for me at the 7-11. 
 
Customer:   My keyboard is not working anymore. 
Tech support: 
 Are you sure it's plugged into the computer? 
Customer: 
 No. I can't get behind the computer. 
Tech support: 
 Pick up your keyboard and walk 10 paces back. 
Customer: 
  OK 
Tech support: 
  Did the keyboard come with you? 
Customer:  Yes 

Tech support: 
 That means the keyboard is not plugged in. Is there another keyboard? 
Customer: 
 Yes, there's another one here. Ah...that one does work... 
 
Tech support:  Your password is the small letter "a" as in apple, a capital letter "V" as in Victor and the number 7. 
Customer: 
 Is that 7 in capital letters
 
Customer:   I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears. 
 
Tech support:  How may I help you? 
Customer: 
 I'm writing my first e-mail. 
Tech support: 
 OK,  and what seems to be the problem? 
Customer: 
 Well, I have the letter 'a' in the address, but how do I get the circle around it? 

KILROY Was Here

 

This is just a little long, but well worth the read!

WHO WAS KILROY??

 
Image:Kilroy was here (re-drawn).gif

In 1946 the American Transit Association, through its radio program, "Speak to America," sponsored a nationwide contest to find the REAL Kilroy, offering a prize of a real trolley car to the person who could prove himself to be the genuine article.

Almost 40 men stepped forward to make that claim, but only James Kilroy from Halifax, Massachusetts had evidence of his identity.

Kilroy was a 46-year old shipyard worker during the war. He worked as a checker at the Fore River Shipyard in Quincy. His job was to go around and check on the number of rivets completed. Riveters were on piecework and got paid by the rivet.

Kilroy would count a block of rivets and put a check mark in semi-waxed lumber chalk, so the rivets wouldn't be counted twice. When Kilroy went off duty, the riveters would erase the mark.

Later on, an off-shift inspector would come through and count the rivets a second time, resulting in double pay for the riveters.

One day Kilroy's boss called him into his office. The foreman was upset about all the wages being paid to riveters, and asked him to investigate. It was then that he realized what had been going on.

The tight spaces he had to crawl in to check the rivets didn't lend themselves to lugging around a paint can and brush, so Kilroy decided to stick with the waxy chalk. He continued to put his checkmark on each job he inspected, but added KILROY WAS HERE in king-sized letters next to the check, and eventually added the sketch of the chap with the long nose peering over the fence and that became part of the Kilroy message. Once he did that, the riveters stopped trying to wipe away his marks.

Ordinarily the rivets and chalk marks would have been covered up with paint. With war on, however, ships were leaving the Quincy Yard so fast that there wasn't time to paint them.

As a result, Kilroy's inspection "trademark" was seen by thousands of servicemen who boarded the troopships the yard produced. His message apparently rang a bell with the servicemen, because they picked it up and spread it all over Europe and the South Pacific. Before the war's end, "Kilroy" had been here, there, and everywhere on the long haul to Berlin and Tokyo.

To the unfortunate troops outbound in those ships, however, he was a complete mystery; all they knew for sure was that some jerk named Kilroy had "been there first."  As a joke, U.S. servicemen began placing the graffiti wherever they landed, claiming it was already there when they arrived.

Kilroy became the U.S. super-GI who had always "already been" wherever GIs went. It became a challenge to place the logo in the most unlikely places imaginable (it is said to be atop Mt. Everest, the Statue of Liberty, the underside of the Arch De Triumphe, and even scrawled in the dust on the moon.)

And as the war went on, the legend grew. Underwater demolition teams routinely sneaked ashore on Japanese-held islands in the Pacific to map the terrain for the coming invasions by U.S. troops (and thus, presumably, were the first GI's there). On one occasion, however, they reported seeing enemy troops painting over the Kilroy logo! In 1945, an outhouse was built for the exclusive use of Roosevelt, Stalin, and Churchill at the Potsdam conference.

The first person inside was Stalin, who emerged and asked his aide (in Russian), "Who is Kilroy?"...

To help prove his authenticity in 1946, James Kilroy brought along officials from the shipyard and some of the riveters. He won the trolley car, which he gave it to his nine children as a Christmas gift and set it up as a playhouse in the Kilroy front yard in Halifax, Massachusetts.

So now You Know...the rest of the story!

WELL, IT'S NOT EXACTLY ROCKET SCIENCE...OR IS IT?

Summer Williams - Rocket Scientist 
How many time have you heard the response "well, it's not exactly rocket science?"
 
If you are like me, we have heard that term about 10,000 times too many.
 
Well, maybe it is rocket science ...especially if you ask Summer Williams.
In addition to her part-time job as a Houston Texan cheerleader, Summer Williams is an aerospace engineer (aka "rocket scientist") for Houston-based Jacobs Engineering Group, a NASA contractor for the space station.
 
As early as age three, Summer Williams started dancing and performing on a stage and dance recitals.  Her aspirations were to be a Dallas Cowboys cheerleader.  With parental coaching from her father, also an engineer, Summer took every math and science course and elective throughout high school.  After winning a $10,000 scholorahip from Cessna, Summer went to Wichita State and obtained an aerospace engineer degree.
 
At the end of year #1 in Houston, Summer was encouraged to try out for the cheerleader squad of the Houston Texans.  According to an interview by Sports Illustrated, Summer was quoted as lamenting that she was standing in the tryout area "with 1,000 gorgeous women." 
 
Jacobs Engineering is very supportive of Summer's part-time gig and her employment contract includes 30 community service appearances a year.
 
NOW...the next time you look at a very attractive woman, just consider you may be looking at an aerospace engineer that works for NASA. 
 
We all can thank Summer for the super human efforts on both very important fronts - space and football.

GREAT DAY IN THE MORNING

A Networking Opportunity at HWCOC
 
OK...once a month you can get up just a little earlier to join others in a great networking opportunity.  
 
I would like to invite you to join me as my personal guest to the HWCOC's early morning Business Over Breakfast meeting on the THIRD WEDNESDAY of each month. 
 
Our breakfast meeting is held at the Memorial Hermann-Memorial City Hospital.  (Be sure to enter from the Frostwood Street side).  The meeting is in the hospital's community room on the first floor.
 
We begin our meeting at 07:15 A.M. and we are out the door at 08:30 A.M.  The hospital is gracious to provide a FULL breakfast of eggs, waffles, muffins, bacon/sausage, fruit AND plenty of coffee and juice.
 
The next meeting is APRIL 16th  
 
The theme for this month's program is:
 
"10 GREAT MARKETING IDEAS"
 
 
Please visit the group as my personal guest and enjoy the networking opportunity.  I think you will really see a different type of netweaving meeting.
 
Please call for directions or go to www.hwcoc.org for more information and the monthly calendar of events.
 

Stand Up to Stand Out

Joe Flag-Suit 2 
The following is a list of community-interest programs that I use to serve the local business community (e.g. companies and civic organizations) with humor, information and motivation.
 
Do you have a client that would enjoy one of these community-interest programs? 
 
What can we do together to serve others with education, motivation and information?  Let me hear from you today and let's partner in one of these dynamic programs to support your clients and help them grow their business.
  • Referring a Referral - where to find the "best" referrals
    • An interactive program designed to help us rethink about the "best" source of referrals.
  • Your 30 Seconds of Fame - Mastering Your Elevator Speech
    • A valuable practice tool to help our networking efforts.
  • Credit Score University
    • A valuable program to help educate us of the impact of our credit scores on our daily lives.
  • A Woman's Place is...in the Home
    • A program that profiles the fastest growing demographic group of home buyers - the single female.
  • Stolen IDs - Prevention & Cure...a personal story
    • An informative program to help each of us prevent and cure our IDs from being stolen and how to correct our credit history if our ID has been stolen.
  • Have A Nice Day
    • Learn how our corporate image and our staff can enhance our sales opportunities and creates repeat customers.
  • Build the Buzz
    • A very informative program on how loyal customers become a volunteer sales force on our behalf.
  • Soaring with the Eagles vs. Pecking with the Chickens
    • A motivational program designed to help us achieve more.

If you would like more information on any of these programs for your company and/or organization, let me hear from you.

JOE STILES
281/381-1414 
 

Out of the Mouths of Babes 

 

This particular ariticle has proven to be a popular feature in the newsletter.  I am glad to continue the article for this month. 
 
Please share your babe's cute quotes.

A Sunday school class was studying the Ten Commandments. They were ready to discuss the last one. The teacher asked if anyone could tell her what it was. Susie raised her hand, stood tall, and quoted, "Thou shall not take the covers off thy neighbor's wife."

Six-year-old Angie and her four-year-old brother Joel were sitting together in church. Joel giggled, sang, and talked out loud. Finally, his big sister had had enough. "You're not supposed to talk out loud in church." "Why? Who's going to stop me?" Joel asked. Angie pointed to the back of the church and said, "See those two men standing by the door? They're hushers."
 
 
When my grandson, Billy, and I entered our vacation cabin, we kept the lights off until we were inside to keep from attracting pesky insects. Still, a few fireflies followed us in. Noticing them before I did, Billy whispered, "It's no use, Grandpa. The mosquitoes are coming after us with flashlights."
 
Another three-year old put his shoes on by himself. His mother noticed the left was on the right foot. She said, "Son, your shoes are on the wrong feet." He looked up at her with a raised brow and said, "Don't kid me, Mom. I KNOW they're my feet.
 
A father was reading Bible stories to his young son. He read, "The man named Lot was warned to take his wife and flee out of the city, but his wife looked back and was turned to salt." His son asked, "What happened to the flea?"
 
A ten-year-old, under the tutelage of her grandmother, was becoming quite knowledgeable about the Bible. Then one day she floored her grandmother by asking, "Which Virgin was the mother of Jesus: the Virgin Mary or the King James Virgin?"
 
My thanks to the above quotes from the website http://humormatters.com/babes

What the World Needs Now...

 
Over the past five months, you read about my pet peeves and how I will make changes in my first acts as the Grand Poobah of the United States of America:
 
Yea and Naw
"
Yes" and "No"  are perfectly  acceptable answers to specific questions.  Why do we use the slang terms of "yea" and "naw?"  Are we too laze to respond property.  To the adults...can we be so bold to offer a polite admonishment to the kids?  I say YES!  What do you say?
 
Opening/holding the door for others
Being considerate of those following behind you as you enter or leave a building is contagious.  Share it with others.
 
Men...take your hat off in a building in  a building  
Don't you remember what your mother taught you about removing your hat in a building, men?  What are you waiting for...just DO IT!

Have a nice day                                                  Eliminate from our vocabulary this trite phrase.  In substituting this phrase, I propose  "thank you for your business" or "thank you for choosing (your company name)" or "please call (or visit) us again."

Sorry about that and my bad                                      Erase from our vocabulary these slang terms.   I propose the use of a simple, "please excuse me"  or "please accept my apologies," I hear people resort to these classless slang terms to (feebly) excuse themselves.  We can do much better

 
My next crusade is:
 
"whatsup"
 
When we greet each other, what do we say?   Do we use a slang greeting the vaguely resembles "what's up?"   How about a sincere greeting of "hello" or "it is great to see you again."   Something other than "whatsup" would be sooooo much nicer.
 
What is your first edict as Grand Poobah of the United States of America? 
 
MY CLOSING THOUGHTS:
 
Keep away from people who try to belittle your ambitions.
Small people always do that, but the really great make you feel that you too can become great.

~ Mark Twain ~

 
 
JOE STILES
 
281/381-1414
 
 
 
 
Does your business have a coupon that you would like to offer to my readers? 
 
This is a great opportunity to share your expertise with many others.
APRIL 2008
Joe Flag-Suit

 I invite you to take a moment to be inspired, motivated, informed and entertained by this month's newsletter.  Please take a moment to share your comments and suggestions for furture articles and/or topics.
America's Veterans
American military veterans have a special place in my heart. 
 
As my special "THANK YOU" for every veteran who finances their VA loan through JOE STILES, 
I am offering a FREE appraisal (a value of $400).  I am honored to serve you in this small way as my personal honor of your service to the United States.
 
NO TIME LIMIT
 
Joe Stiles
(USAF Veteran)
 
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