| Welcome
Thank you for taking a minute to be inspired, informed, motivated and entertained.
Feel free to share this month's newsletter with your many, many friends and associates.
Do you have a favorite topic that you would like to share with others? Please let me hear from you for a future month's newsletter opportunity. |
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Happy New Year |
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At each January, many of us stop to reflect on what was and what will be.
My personal wish for you is that you receive God's richest blessing of wisdom in the new year.
Joe |
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Phi Kappa Phi Alumni Group |
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Would you like to be a part of a new Phi Kappa Phi (PKP) Alumni Group? Contact JOE STILES today to express your interests in helping form the new group.
As a PKP member, you will have an ability to introduce yourself to and network with multiple people in varying industries. If you are like me, we have heard the cliche that "you never know where the next opportunity comes from today."
Let us hear from you and enjoy PKP friends.
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Things I Remember |
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Over the years, I make notes to myself about a random selection of events that have happened to me and are forever lodged in my memory. Just recently, I started converting these thoughts to a MS Word document, which I can share with my son and his family.
Interestingly, my son has encouraged me to continue documenting with these memories because he has become very interested in reading them. It is a simple means to document my family history for the next generation.
I encourage each of you, young or old, to start documenting your own Things I Remember for your family. Not only is it fun and the reflection is often humorous but also it is a means of documenting your life for your family.
Here is just one of my Things I Remember stories. I hope you enjoy it:
While we lived in the Pecan Grove subdivision in Richmond, TX, Linda owned a Pontiac Fiero car. While Brad, my son, visited with us one summer from his Little Rock home, I offered to teach him how to drive a stick shift (standard transmission) car - Linda's car. I reasoned that it was better to wreck Linda's car because that is the only car I ever really hated...and because my car had an automatic transmission. In undertaking such an instructional endeavor, father and son will either become mortal enemies or really appreciate each other even more. Linda's Pontiac Fiero was a two-seater black car that was soooo low to the ground that you could scrape your knuckles getting out of it. The only graceful way to get into the car was turn your butt to the seat and fall in.
Our first driving step was to sit in the car and discuss the dynamics of driving a stick-shift car; e.g., how to synchronize the movement of the clutch and gas peddle; how to stop the car without killing the engine; how to start forward on an incline, etc. Once we completed our preliminary "how to" discussions, we were now ready to proceed to step #2. Brad started the car and proceeded to back out of the parking area and in doing so, he promptly stalled the engine. I encouraged Brad to get the engine RPMs up and let the clutch out slowing. He promptly stalled the engine again and again and again. On the ??? try, Brad had the engine RPMs racing at the red-line level and engaged the clutch and magically we moved backwards out of the parking area. Very carefully, Brad shifted the car in first gear and stalled the engine again but was quick to try, try, try again. We then moved out of the parking lot into the roadway and drove to another less populated area of the subdivision so he could practice without fear of hitting something, or someone, or they hitting him. After a few more stalls, we continued our practiced with turns and back-up and a few stop sign take-offs with traffic behind us.
Over the next few days, Brad began to master the stick shift in Linda's car and continued on his mother's car - a stick shift Datsun (KNA Nissan). Brad later had a pick up truck given to him from his maternal grandfather. This truck had a standard stick shift, which he was now competent to drive. Since Houston does not have many hills, Brad could only practice stopping and starting on an incline when he returned to his Little Rock home. Brad later bought a stick shift Nissan truck after someone hit is first truck while at college at the University of Tulsa.
NOW...automatics are more fashionable and easier to drive, especially in Houston's stop & go traffic!
Now you have one of my Things I Remember stories. Would you like to share one of your stories?
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What Is Keeping You From Calling? |
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Those of us in sales face a daunting task each and every day...we face rejection!
It is a proven fact that making sales calls leads to more sales. So, why do we often times find making those sales calls difficult? Why do we resort to all forms of excuses not to make that next call?
The simple answer could be the fear of rejection.
Jeffrey Gitomer and many, many other sales trainers tell us that with every sales call, we get just one step (person) closer to the "big one." You know...the home run that puts our egos in orbit and brings us accolades from the ivory tower (or a nice increase in our checking account).
What if...you could find someone to warm up your call - would that make you "feel" better about calling? Who, then, is that magic person to warm your call? How do you find that magic person? How about some of the following ideas?
- Ask your friends and associates if they know your target person.
- There are several Internet-based services that let you search who knows whom; e.g. LinkedIn and Plaxo are just two of many.
- Attend chamber of commerce and other networking meetings for an introduction.
- Use your favorite search engine and enter your target person's name for clues on how to approach him/her and what are their interests.
- Subscribe to a "who's who" service; e.g. Hoovers, etc.
- What if...you created a forum so the targeted prospects come to you and view, firsthand, your dymanic personality and sales abilities? :-)
I bet you can think of many, many more sources. Just begin by thinking outside of the box and see what happens.
The real speed bump is the fear of rejection that must be first addressed by each of us staying focused on the success with your next sale.
Now...what is keeping you from making that next call?
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GREAT DAY IN THE MORNING A Networking Opportunity at HWCOC |
OK...once a month you can get up just a little earlier to join others in a great networking opportunity.
I would like to invite you to join me as my personal guest to the HWCOC's early morning Business Over Breakfast meeting on the THIRD WEDNESDAY of each month.
Our breakfast meeting is held at the Memorial Hermann-Memorial City Hospital. (Be sure to enter from the Frostwood Street side). The meeting is in the hospital's community room on the first floor.
We begin our meeting at 07:15 A.M. and we are out the door at 08:30 A.M. The hospital is gracious to provide a FULL breakfast plus plenty of coffee and juice.
Our meeting is focused how we can serve each other through our networking and the building of new relationships. (see 1 Peter 4:10)
As your host, I invite your calls if you have more questions or need directions to the MH-MC meeting room.
And, NO...you do not have to be a HWCOC member to attend. However, we will enjoy your future membership if you like what you see.
The next meeting is January 16th.
Please visit the group as my personal guest and enjoy the networking opportunity. I think you will really see a different type of networking meeting.
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Serving Others... |
The following is a list of community-interest programs that I use to serve the local business community (e.g. companies and civic organizations) with humor, information and motivation.
Do you have a client that would enjoy one of these community-interest programs?
What can we do together to serve others with education, motivation and information? Let me hear from you today and let's partner in one of these dynamic programs to support your clients and help them grow their business.
- Referring a Referral - where to find the "best" referrals
- An interactive program designed to help us rethink about the "best" source of referrals.
- Your 30 Seconds of Fame - Mastering Your Elevator Speech
- A valuable practice tool to help our networking efforts.
- Credit Score University
- A valuable program to help educate us of the impact of our credit scores on our daily lives.
- A Woman's Place is...in the Home
- A program that profiles the fastest growing demographic group of home buyers - the single female.
- Stolen IDs - Prevention & Cure...a personal story
- An informative program to help each of us prevent and cure our IDs from being stolen and how to correct our credit history if our ID has been stolen.
- Have A Nice Day
- Learn how our corporate image and our staff can enhance our sales opportunities and creates repeat customers.
- Build the Buzz
- A very informative program on how loyal customers become a volunteer sales force on our behalf.
- Soaring with the Eagles vs. Pecking with the Chickens
- A motivational program designed to help us achieve more.
If you would like more information on any of these programs for your company and/or organization, let me hear from you.
JOE STILES
281/381-1414
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Well, the competition is doing it... |
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In your industry, have you ever noticed that when a competitor company implements a certain marketing or sales strategy, other industry companies follow like sheep?
Differentiation from the competition is the sales mantra of the real leaders in any industry. Competing purely on price often leads to lower profit opportunities and a notoriety that your product or service is always worth less than the market.
In any sales opportunity, take the time to understand a buyer's hot buttons. Jeffrey Gitomer has often used the trademarked phrase that "people do not like to be sold, but they like to buy."
Before you make an overall corporate change to follow the leader, why not be the leader. With a focus on what are the market deficiencies, how can you take advantage of those characteristics? To be an industry leader in innovation, where can you go to get valuable information about your industry? How about the following:
- Existing customers
- Sales personnel
- Prospective customers
- Industry partners
- Trade associations
- Networking events (e.g. www.hwcoc.org)
With the seasoned industry veteran in your company, how about matching a young trainee? The advantage of this match is twofold; the trainee is not swayed with the tired corporate attitude of "that's the way we have always done it" and the veteran is able to take fresh ideas and turn them into reality. Take this vital step and become "the" innovator for your industry.
In your company's sales (and differentiation) efforts, never stop learning from your customers about the driving forces in their business. This helpful information will open the door for your next market innovation.
If you will get to know your customer's business and help him/her grow their business, you will be richly rewarded in your personal sales efforts. In my experience, so few sales efforts are focused on helping others grow their business and more focused on making a sale NOW!
Send your comments and marketing ideas to me at joe@joestiles.com and help others grow their business and you, too, will be successful.
Let me hear about your great marketing ideas! |
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What the World Needs Now... |
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Over the past two months, you read about my first act as the Grand Poobah of the United States of America being the elimination of the phrases:
- Have a nice day from our vocabulary. In substituting this phrase, I proposed "thank you for your business" or "thank you for choosing (your company name)" or "please call (or visit) us again."
- Sorry about that and my bad from our vocabulary. Rather than a simple, "please excuse me" or "please accept my apologies," I have heard people resort to these classless slang terms to (feebly) excuse themselves.
This month, my crusade is on men's lack of respect to take their hat off when indoors.
My mother taught the lesson of taking my hat off when indoors and Bum Phillips confirmed that common courtesy. Houston Oiler coach, Bum Phillips always took his signature cowboy hat off when he was coaching inside the AstroDome.
OK, men...why shouldn't we all take our hats off when we are indoors? Ladies, be sure to help "encourage" the man in your life with this simple courtesy.
What is your first edict as Grand Poobah of the United States of America?
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Three Legal Documents You Shouldn't Live Without |
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Chris Grier, Attorney
It's not something that comes to mind often and it may not be an enjoyable task, but preparing to make your wishes known during personal health emergencies is something we all need to do.
Say a husband wanted to review the medical records of his wife of 50 years when she became incapacitated. Well 50 years of marriage or not, that husband would be denied access unless the wife had named him - her husband - as an authorized agent in her HIPAA Authorization and her Medical Power of Attorney. In addition to this important legal document, you should also consider drafting a durable power of attorney for finances, and a living will.
A Durable Power of Attorney for Finances: Quite simply, by appointing someone as your attorney-in-fact, you give this person the legal right to act on your behalf. It's actually possible to make the power of attorney not come into effect until you become incapacitated. Consult with your lawyer to be sure your wishes are made clear.
Keep in mind, however, that the person you appoint in your durable power of attorney cannot make healthcare related decisions, so you might also want to create a medical power of attorney (see next section).
Here are some situations where you may want your attorney-in-fact to be able to act on your behalf while you are incapacitated:
- Use your assets to pay your everyday expenses and those of your family
- Buy, sell, maintain, or pay taxes on a residence, or other property
- Collect benefits from Social Security, Medicare, or other government programs or civil or military service
- Handle transactions with banks and other financial institutions
- File your taxes and pay if necessary or collect and appropriately deposit refund
A Medical Power of Attorney for Health Care: Even though your durable power of attorney can remain intact should you become incapacitated (if you clearly outline this in the document), some people choose to designate another person (can also be the same or a different person) as their agent in their medical power of attorney for health care.
It's not necessary to have extensive medical knowledge to prepare your own medical power of attorney. You can create a simple or complex document that covers any or all of the following topics plus others you deem necessary: transfusions of blood and blood products, cardiopulmonary resuscitation (CPR), diagnostic tests, dialysis, administration of drugs, use of a respirator, and surgery.
Here are some issues that you might want your medical power of attorney to deal with in the event that you become incapacitated:
- Consent to or refuse consent to any medical treatment that affects your physical or mental health (there are important limitations so be sure to consult with your attorney)
- Hire or fire medical personnel and get second opinions
- Select the most appropriate medical facilities for you
- Visit you in the hospital or other facility even when other visiting is restricted
- Have access to medical records and other personal information
- Get court authorization, if required to obtain or withhold medical treatment, if for some reason a hospital or doctor does not honor your healthcare declaration
A Living Will: A Living Will is also called a Healthcare Directive or Directive to Physicians. This legal document informs your healthcare providers of your preferences about certain kinds of medical treatment and life-sustaining procedures at times when you may be unable to communicate these wishes. If your living will is properly prepared, your physicians are legally bound to respect your wishes or to transfer you to a healthcare provider who will.
It may not be pleasant to think about times in your life when you will be unable to communicate your wishes, much less put all this into writing, but doing so ahead of time ensures that your wishes will be fulfilled properly. Preparing these three important legal documents now will give you peace of mind for years to come. Having your attorney, or the Law Office of Christopher Grier, P.C., assist you in this matter will ensure the documents are prepared properly and promptly and ease the stressful burden on you.
Chris Grier is an outstanding Houston attorney specializing in Estates, Wills, Trusts, etc. With your estate planing questions, Chris can be reached at 281/573-0707 or chris@grierlaw.net. His website is www.grierlaw.net | |
MY CLOSING THOUGHTS:
It seems like just yesterday, we were stressed that our PCs might explode or melt at the stroke of midnight in the new year of 2000.
As we enter 2008, we need to stop our busy lives for a moment to give humble thanks for the previous year and set our goals on the new year. If you knew, for certain, that your life would end on December 31, 2008, what would you do throughout the year? This type of dramatic thinking is the foundation of setting our personal and professional goals.
A few of my goals are to:
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Reach out to others who I can help with my words, deeds and prayers.
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Expand my outreach of being a personal mortgage resource to others via my community interest programs.
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Enjoy my family (grand children) with more time and attention.
WHAT ARE YOUR GOALS FOR 2008?
Thank You for being a part of our monthly newsletter. It is my intent to inspire, entertain and inform everyone. I value your feedback and suggestions on future topics you would like to see.
281/381-1414
Do you have a coupon that you would like to offer to my readers? This is a great opportunity to share your expertise with many others. |
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| January 2008 |
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As special as December is to us as we close out the old year, we are inspired by each January in anticipation of what will be.
I invite you to take a moment to be inspired, motivated, informed and entertained by this month's newsletter. I welcome your comments and suggestions for furture articles and/or topics you are interested in. |
| For our U. S. Veterans |
Especially to the military veterans of the United States of America, I would like to say "THANK YOU" for your service to our country. Because of your service, our country is truly blessed.
To help with your home purchase plans, I would like to offer a FREE appraisal (up to a value of $400) on your VA loan with me as your honored mortgage lender. I make this offer as my personal contribution to your home purchase plans.
NO TIME LIMIT
Joe Stiles
(USAF Veteran)
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